Customer Support

Raise a Complaint

We're here to help. Submit your issue and our team will get it resolved as quickly as possible.

3-4h
Resolution
24/7
WhatsApp Help
Fast
Tech Dispatch

Tell Us About Your Issue

Accurate details help us resolve your complaint faster.

Helps technicians find you quickly.

Sent securely via WhatsApp

Complaint Journey

Ticket Created

We receive your complaint instantly via WhatsApp.

Under Review

Our team checks your issue & network status.

We'll Contact You

A technician may call to diagnose or schedule a visit.

Resolution

We resolve your issue and notify you once restored.

Expected Resolution
3 – 4 Hours

We strive to resolve all complaints within this window. Major fiber cuts may take slightly longer.

Raise Complaint
New Connection Request