Customer Support

Raise a Complaint

We're here to help. Submit your issue and our team will get it resolved as quickly as possible.

45-60m

Resolution

24/7

WhatsApp Help

Fast

Tech Dispatch

Tell Us About Your Issue

Accurate details help us resolve your complaint faster.

Full Name *

Registered Mobile *

Email (optional)

Installation Address *

Complaint Type *

Pinpoint Location Helps technicians find you quickly.

Detailed Description *

Sent securely via WhatsApp

Complaint Journey

Ticket Created

We receive your complaint instantly via WhatsApp.

Under Review

Our team checks your issue & network status.

We'll Contact You

A technician may call to diagnose or schedule a visit.

Resolution

We resolve your issue and notify you once restored.

Expected Resolution

45 – 60 Minutes

We strive to resolve all complaints within this window. Major fiber cuts may take slightly longer.

Need Immediate Help?

For urgent issues or if your business is completely offline, contact our support team directly on WhatsApp.